FINRA's Dispute Resolution Pandemic Response

نویسندگان

چکیده

In March 2020, FINRA began to transition its dispute resolution services meet the needs of consumers and securities industry while in middle a global pandemic. This paper details ways which was well prepared for transition, as notes some difficulties providing new way. Ultimately, encourages maintain online services, provide more training neutrals, evaluate effectiveness improvement.

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ژورنال

عنوان ژورنال: Social Science Research Network

سال: 2021

ISSN: ['1556-5068']

DOI: https://doi.org/10.2139/ssrn.3879045